What happened
Meta is rolling out its new Meta One subscription service globally, offering four distinct tiers tailored for business accounts. The service includes tools such as the Meta Business Agent for automated responses on WhatsApp, advanced content scheduling for Instagram and Facebook, deeper audience analytics, and brand protection features. These plans range from basic to advanced options, helping commercial accounts streamline operations and enhance customer engagement across Meta platforms.
What it means for chat sales & support
Access to automated messaging tools and integrated communication features enables businesses to maintain 24/7 responsiveness, handling customer inquiries effectively and accelerating sales lead conversion outside regular working hours.
What to do in Dyoo
Connect your WhatsApp Business and Instagram accounts to Dyoo to manage all customer chats, product inquiries, and interactions in a single unified inbox, and seamlessly assign conversations to your team members.